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How to Create an eCards Store

In this tutorial, you will learn how to create your first eCards Store! eCards are an awesome, easy-to-use feature of CrowdChange which brings added value and engagement to your online fundraising portal.

eCards can be sent via Email, postal Mail or SMS.

How to Enable eCards when creating your fundraiser

To create an eCards store, you must first enable the eCards feature on a fundraiser - you can do so while creating (or editing) a fundraiser. Here are the steps to enable eCards while creating a fundraiser.

  1. From the homepage of your CrowdChange site, click Start a Fundraiser in the top right corner.

  2. Fill out all necessary information about your fundraiser on the General Info page.

  3. Scroll down and click Next to continue to the Additional Settings page.

  4. On the Additional Settings page, enable eCards under Advanced Features.

  5. Scroll down and click Create Fundraiser.

How to Set Up eCards on your fundraiser

Once eCards is enabled on your fundraiser, the next step is to configure eCards settings and add cards.

  1. From your eCards fundraiser, click Edit Mode in the top right corner.

  2. Go to Advanced settings → Setup → eCards (or click Setup under ‘Setup eCards’ within Setup Guide).

  3. Click Purchase settings to configure eCards settings and delivery methods on your fundraiser.

    1. Please note that if you leave ‘Require card purchase to complete checkout’ un-checked, donors will be able to complete general donations without adding an eCard. Generally we recommend requiring card (eCard) purchases on eCard Store fundraisers.

  4. Click Save to confirm your choices.

  5. Click New eCard to add your first card.

  6. Name the card, set a price, enter tags for easy sorting and upload your image.

  7. Click Save to create the card.

  8. You may return to the eCards menu at any time to add, edit, remove or preview eCards.

Adding the eCards block to your fundraiser

Next we recommend adding the eCards block to your fundraiser, which allows you to display select eCards on the main fundraiser page, providing a more seamless experience for potential purchasers.

  1. Go to your fundraiser and click Edit Mode in the top right.

  2. Scroll down, hover over an existing block, and click the '+' icon.

  3. Select eCards block.

  4. The eCards block will appear, showing any eCards you have already added.

  5. Click the pencil (edit) icon if desired to edit the cards shown, or adjust block colours and text.

How to Edit the eCards Email Template

If you would like to change the default text of the eCard emails sent to recipients, follow these steps:

  1. Go to your eCards fundraiser and click Edit Mode in the top right.

  2. Go to Advanced settings → Setup → Automated email templates.

  3. Click on eCard Email and toggle on ‘I want to use my own text’.

  4. Edit the default text as desired and click Save.

How to View the eCards Report

You can re-send, re-schedule, and/or cancel eCards from your eCards Report.

  1. Go to your eCards fundraiser and click Edit Mode in the top right.

  2. Go to Advanced settings → Reports → eCards Report.

  3. From the eCards Report you can see all sent and pending cards, delivery status, and you have the ability to update scheduled delivery dates, cancel, resend or preview cards, change recipient emails, and more.

  4. Click the Download button to download the Excel spreadsheet version of this report.

A Note on Tax Receipting

Please note that Tax Receipts will only be issued for eCard purchases if the following are true:

  • Tax Receipts have been enabled in the eCard store / fundraiser settings.

  • The transaction amount meets the minimum amount set either at the site-wide, or fundraiser level.

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