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How to Adjust Default Donation Amounts & Settings

November 16, 2023

How To Start a Fundraiser on CrowdChange

November 17, 2023

Account & Banking

Setting Up Multi-Factor Authentication (2FA)

Multi-Factor Authentication (commonly referred to as Two-Factor Authentication or 2FA) is the best way to secure your CrowdChange account against security br...

How to Reset Your Password

This process must be performed by the user themselves, using the steps below: Go to your CrowdChange site. Click Login on the top-right corner of the site. W...

Refunds

CrowdChange cannot issue refunds for donations made on your CrowdChange site. This must be handled by an administrator from your Charity / Organization. Plea...

CrowdChange Tutorials

How To Start a Fundraiser
Customizing your fundraiser on the New UI (Fundraiser & P2P Redesign)
How to Close or Reopen a Fundraiser
How to Archive a Fundraiser
How to Change the Date and Time of your Fundraiser
How to Change Cover Photo
How to Change Your Fundraising Goal
How to Create a Personal Fundraising Page & Share It
How to Manage Personal Pages
How to Link Registrations to Personal & Team Pages
How to Create a Team & Invite Members
How to Assign a Team Manager / Co-Captain
How to Cap Number of Teams and Number of Personal Pages Within a Team
How to Hide a Fundraiser (Limit Visibility)
How to Create Custom URLs for Team & Personal Pages
How Ticketing Works
How to Set Up a Raffle Ticket Fundraiser
How Merchandise Works
How Registration Works
How Sponsorship Works (Sponsorship Packages)
How to Use Custom Questions
How to Enter Offline Donations
How to Use the Access Manager - Give others Admin Access for an Event (Fundraiser Level)
How to Duplicate a Fundraiser
Recurring Donations
How to Cancel a Recurring Donation
How to Use the Mailing List
Custom Questions for Teams & Personal Pages
How to Set Up Promo Codes
How to Create an eCards Store
How to Use Tribute Cards
How to Access Your Fundraiser's Donations Report
How to Access the Tickets Report (Fundraiser Level)
Fundraiser Approval (Non-Admin)
How Donation Matching Works
How Pledging Works
How to Contact the Host of a Fundraiser
How to Edit Email Notifications
Leaderboard & Page Navigation
Data included in Donations Lists and Amount Raised Bars
CrowdChange Image Editor
Image Size Guidelines
How to Reset Your Password
How to Opt Out of Email Marketing
Refunds
Failed Transaction
Did not receive a confirmation email / receipt
How to Access Your Profile
Set a custom meta description for fundraiser social sharing
Tax Eligibility
Setting Up Multi-Factor Authentication (2FA)
Recommended Web Browsers & Versions
Fundraiser link displays 'Page not Found' Error message
Beta - Participant Center
Activity Tracker
What's New Section
Featured
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