Featured
Account & Banking
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Setting Up Multi-Factor Authentication (2FA)
Multi-Factor Authentication (commonly referred to as Two-Factor Authentication or 2FA) is the best way to secure your CrowdChange account against security brea… -
How to Access Your Profile
Your Profile is the place to go for changing your name, email address, and password. It also allows you to view your fundraisers, tickets, receipts and more. A… -
How to Reset Your Password
This process must be performed by the user themselves, using the steps below: Go to your CrowdChange site. Click Login on the top-right corner of the site. Wit…
CrowdChange Tutorials
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How To Start a Fundraiser
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Customizing your fundraiser UI & design
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How to Close or Reopen a Fundraiser
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How to Archive a Fundraiser
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How to Change the Date and Time of your Fundraiser
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How to Change Cover Photo
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How to Change Your Fundraising Goal
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How to Manage Personal Pages & Teams
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How to Share your Personal Fundraising Page
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How to Create a Team & Invite Members
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How to Assign a Team Manager / Co-Captain
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How to Cap Number of Teams and Number of Personal Pages Within a Team
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How to Hide a Fundraiser (Limit Visibility)
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How to Create Custom URLs for Team & Personal Pages (Sub-sites only)
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How Registration Works
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How Sponsorship Works (Sponsorship Packages)
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How to Use the Access Manager - Give others Admin Access for an Event (Fundraiser Level)
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How to Duplicate a Fundraiser
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Recurring Donations
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How to Cancel a Recurring Donation
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How to Enter Offline Donations
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Custom Questions for Teams & Personal Pages
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How to Set Up Promo Codes
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How to Use Tribute Cards
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How to Access the Tickets Report (Fundraiser Level)
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Fundraiser Approval (Non-Admin)
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How Donation Matching Works
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How Pledging Works
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How to Contact the Host of a Fundraiser
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How to Edit Email Notifications
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Data included in Donations Lists and Amount Raised Bars
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CrowdChange Image Editor
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Image Size Guidelines
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How to Reset Your Password
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How to Opt Out of Email Marketing
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Refunds
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Failed Transaction
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Did not receive a confirmation email / receipt
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How to Access Your Profile
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Set a custom meta description for fundraiser social sharing
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Tax Eligibility
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Setting Up Multi-Factor Authentication (2FA)
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Recommended Web Browsers & Versions
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Fundraiser link displays 'Page not Found' Error message
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Participant Center
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What's New Section
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Per-transaction Limits for Purchase Options
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Access Codes for Purchase Options (Pre-Sale or Private Tickets, Merchandise, Registration, and Sponsorship)
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How to Mass Upload Offline Donations Using a CSV File
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How to Upload a List of Teams or Personal Pages Using a CSV File
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Leaderboard Block - How to show a list of donations, team fundraising pages and personal fundraising pages on your fundraiser
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How to Assign Tickets to Different Attendees During Checkout
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Cover Image Block - How to update the banner image on your fundraiser
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Sharing Block - Social media, QR Codes, Email, SMS, and more
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Donation Progress Block - how to track amount raised and goals on your fundraiser
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Gallery Block - How to add an image gallery to the body of your fundraising page
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Email Center - How to send emails from CrowdChange
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Auctions - How to host an Auction on CrowdChange
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How to Create and Share an Instagram Image - Sharing your CrowdChange page or fundraiser via Instagram
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Community Feed Block - How to share updates on your fundraiser, team or personal fundraising page
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How to Add or Change an Avatar on a Personal or Team Fundraising Page
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Pay by Installments - how to break a donation up into separate payments
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Multi-Column Block - How to add multiple content columns to the body of your fundraising page
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Donation Matching Setup and Management for Fundraisers
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Fundraiser cards - how to change the image on homepage, tickets, and preview
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How to Use Donation Encouragement to Support Fundraising Goals
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How Timed Checkout Works for Limited-Quantity Items
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How to Set Up and Use eCards on Your Fundraiser