Featured
Account & Banking
-
How to Reset Your Password
This process must be performed by the user themselves, using the steps below: Go to your CrowdChange site. Click Login on the top-right corner of the site. Wit… -
Refunds
CrowdChange cannot issue refunds for donations made on your CrowdChange site. This must be handled by an administrator from your Charity / Organization. Please… -
Setting Up Multi-Factor Authentication (2FA)
Multi-Factor Authentication (commonly referred to as Two-Factor Authentication or 2FA) is the best way to secure your CrowdChange account against security brea…
CrowdChange Tutorials
-
How To Start a Fundraiser
-
Customizing your fundraiser UI & design
-
How to Close or Reopen a Fundraiser
-
How to Archive a Fundraiser
-
How to Change the Date and Time of your Fundraiser
-
How to Change Cover Photo
-
How to Change Your Fundraising Goal
-
How to Manage Personal Pages & Teams
-
How to Share your Personal Fundraising Page
-
How to Create a Team & Invite Members
-
How to Assign a Team Manager / Co-Captain
-
How to Cap Number of Teams and Number of Personal Pages Within a Team
-
How to Hide a Fundraiser (Limit Visibility)
-
How to Create Custom URLs for Team & Personal Pages (Sub-sites only)
-
How Registration Works
-
How Sponsorship Works (Sponsorship Packages)
-
How to Use the Access Manager - Give others Admin Access for an Event (Fundraiser Level)
-
How to Duplicate a Fundraiser
-
Recurring Donations
-
How to Cancel a Recurring Donation
-
How to Enter Offline Donations
-
Custom Questions for Teams & Personal Pages
-
How to Set Up Promo Codes
-
How to Create an eCards Store
-
How to Use Tribute Cards
-
How to Access the Tickets Report (Fundraiser Level)
-
Fundraiser Approval (Non-Admin)
-
How Donation Matching Works
-
How Pledging Works
-
How to Contact the Host of a Fundraiser
-
How to Edit Email Notifications
-
Data included in Donations Lists and Amount Raised Bars
-
CrowdChange Image Editor
-
Image Size Guidelines
-
How to Reset Your Password
-
How to Opt Out of Email Marketing
-
Refunds
-
Failed Transaction
-
Did not receive a confirmation email / receipt
-
How to Access Your Profile
-
Set a custom meta description for fundraiser social sharing
-
Tax Eligibility
-
Setting Up Multi-Factor Authentication (2FA)
-
Recommended Web Browsers & Versions
-
Fundraiser link displays 'Page not Found' Error message
-
Participant Center
-
What's New Section
-
Per-transaction Limits for Purchase Options
-
Access Codes for Purchase Options (Pre-Sale or Private Tickets, Merchandise, Registration, and Sponsorship)
-
How to Mass Upload Offline Donations Using a CSV File
-
How to Upload a List of Teams or Personal Pages Using a CSV File
-
Leaderboard Block - How to show a list of donations, team fundraising pages and personal fundraising pages on your fundraiser
-
How to Assign Tickets to Different Attendees During Checkout
-
Cover Image Block - How to update the banner image on your fundraiser
-
Sharing Block - Social media, QR Codes, Email, SMS, and more
-
Donation Progress Block - how to track amount raised and goals on your fundraiser
-
Gallery Block - How to add an image gallery to the body of your fundraising page
-
Email Center - How to send emails from CrowdChange
-
Auctions - How to host an Auction on CrowdChange
-
How to Create and Share an Instagram Image - Sharing your CrowdChange page or fundraiser via Instagram
-
Community Feed Block - How to share updates on your fundraiser, team or personal fundraising page
-
How to Add or Change an Avatar on a Personal or Team Fundraising Page
-
Pay by Installments - how to break a donation up into separate payments
-
Multi-Column Block - How to add multiple content columns to the body of your fundraising page